Privacy Notice
The nature of our business requires a relationship
of trust with our customers. The foundation of that
trust is the assurance that we will not misuse information
that we receive about customers. The following is
our Privacy Policy regarding the collection and disclosure
of our customers' personal information. The Privacy
Policy is subject to updates at any time. Robin Kemmerer Associates,
Incorporated operates primarily in the Commonwealth of Pennsylvania
and this Privacy Policy is not a comprehensive statement
of all measures taken and rules complied with, but
as an indication of the intent of Robin Kemmerer Associates, Inc.
to comply with the privacy laws where we do business.
Personal Information
Personal information is such that identifies an individual
personally. Personal information includes but is not
limited to such information as name, address, credit
history, policy or claim information and health information.
How We Collect Personal Information
We collect personal information to enable us to provide
our products and services to customers and to support
our business operations. We obtain personal information
directly from the customer, from customer-related
transactions and from third parties, such as a consumer-reporting
agency.
Protecting Personal Information
We use procedural, manual and electronic security
controls to maintain the confidentiality and integrity
of personal information in our possession and guard
against its unauthorized access. Some techniques we
employ to protect information include locked files,
user authentication, encryption, and firewall technology.
We are responsible for identifying information that
must be protected, providing an adequate level of
security for that data and granting access to protected
data as permitted or required by law.
Some of Robin Kemmerer Associates, Inc. employees have access to
customer personal information in the course of doing
their jobs, which includes underwriting policies,
developing new products or advising customers of our
products and services. These employees are expected
to keep this information in confidence and share the
information only with those who have a business reason
to know. Employees are prohibited from making unauthorized
disclosure of personal information that we obtain
about customers. Employees who violate our policies
on privacy are subject to disciplinary action.
Disclosing Personal Information
We keep our customers' personal information private
and do not give it to others, unless allowed. We do
not give or sell our customers' personal information
to other companies for marketing purposes. We may
share personal information that we have about customers
within Robin Kemmerer Associates, Inc.
We may give personal information to other persons
or companies to help us manage or service our business.
When we do, we require them to use it only for the
reasons we gave it to them. To serve our customers
and administer our business including the processing
of claims, we may share personal information about
customers with unaffiliated third parties, including
agents, brokers, other insurance companies, re-insurers,
regulators, administrators and service providers and
as otherwise permitted or required by law. Such sharing
of data may be outside the jurisdiction in which the
data was obtained.
Customer Rights
Robin Kemmerer Assoc., Inc. acknowledges that some customers
about whom we collect personal information have certain
legal rights concerning that information. These individuals
have a right to be told of their privacy rights and
our information handling practices. They have a right
to know what information we have about them, how we
obtained it, and with whom we may share it. They also
have a right to request correction of any wrong information
pertaining to them in our file. Robin Kemmerer Assoc., Inc. supports
these rights as they add a measure of security and
confidence in our dealings with the public. We will
do everything we reasonably can to assist customers
in exercising their privacy rights and will not attempt
to dissuade them from doing so.
